Terms of Service

The service

99Freight Lens adds dispatch tools to the DAT One load board (one.dat.com): total-mile rate per mile, broker credit lookups, copy load info, route maps, fuel and cost estimates, and email templates for contacting brokers about a load. What you can use depends on your plan, as shown on the Pricing page.

We are not affiliated with, endorsed by or sponsored by DAT Freight & Analytics. "DAT" and "DAT One" are their trademarks. You need your own DAT One subscription, and you must follow DAT's terms when you use it. DAT may change its website at any time, which can stop some tools working until we update the extension.

Your account

• You must be at least 18 and give accurate information when you sign up.
• Keep your password safe. You are responsible for what happens under your account. An account is for one person: it can be signed in on one computer at a time, and signing in elsewhere signs the other one out.
• Tell us right away if you think someone else has used your account.

Plans and payment

• The Free plan costs nothing. Some tools work without an account.
• Paid plans are billed in advance, monthly or yearly, through Stripe. They renew automatically at the end of each period until you cancel. Prices are shown on the Pricing page, and taxes may be added where they apply.
• Team plans are billed per seat. The team owner pays for the seats and decides who joins the team, and can remove members.
• You can upgrade, downgrade or change seats at any time. Stripe works out the difference for the rest of the period: an upgrade or extra seats are charged at once, and a downgrade is credited to your next invoice.
• You can cancel at any time from the Billing page of your account. You keep the paid plan until the end of the period you've paid for, then the account moves to the Free plan. Payments are not refunded, including for partly used periods, except where the law requires it.
• If a payment fails, we may move the account to the Free plan until it is paid.
• If we change a plan's price, we tell you before it applies. The new price starts with your next period, and you can cancel before then.

Sending email

The service sends emails from the Gmail or SMTP accounts you connect, to the recipients you choose. You are the sender of those emails, and you are responsible for them. You agree:

• to send only emails about real loads, to people you have a business reason to contact;
• not to send spam, bulk unsolicited email, or anything misleading, unlawful or harmful;
• to follow the laws that apply to your email (such as CAN-SPAM) and your email provider's own terms;
• to connect only email accounts you are allowed to use.

Plans can limit how many emails you send. We may pause sending from an account that is used against these terms.

Acceptable use

You agree not to:

• break the law, or DAT's or anyone else's terms, through the service;
• share your account, or resell or give others access to the service;
• copy, change, reverse engineer or redistribute the extension, except as the law allows;
• use the service to scrape or bulk-download data, or to overload, probe or break into our systems;
• get around plan limits, payment or security measures.

Estimates and third-party data

Rate per mile, fuel and cost estimates are worked out from the load details on DAT One and the values you enter. Broker credit ratings come from the CureFreight credit service, and routes from Google Maps. They may be incomplete, out of date or wrong. They are for information only, not financial, legal or business advice. Check them before you book a load or rely on a broker, and make your own decisions.

Your content and our service

Your email templates, settings and the emails you send stay yours. You let us store and process them only to run the service for you. How we handle your data is described in our Privacy Policy, which is part of these terms.

The service, the extension, our website and our brand are ours. We give you a personal, non-transferable right to use them under these terms while your account is in good standing.

Changes to the service

We keep improving the service and may add, change or remove tools. If we remove something important from a paid plan, we tell you first. We may also stop the service entirely. If we do, we give you at least 30 days' notice and stop charging you.

Ending your use

You can stop using the service, cancel your plan and uninstall the extension at any time. To delete your account, email support@99freight.com.

We may suspend or close an account that breaks these terms, doesn't pay, or puts the service or others at risk. Where we reasonably can, we warn you first and give you a chance to fix the problem.

Disclaimer

The service is provided "as is" and "as available". To the extent the law allows, we make no warranties of any kind, express or implied, including that the service will be uninterrupted, error-free or fit for a particular purpose, or that estimates and third-party data are accurate.

Limitation of liability

To the extent the law allows, we are not liable for any indirect, incidental, special or consequential damages, or for lost profits, revenue, loads or data, arising from your use of the service. Our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim, or US$50 if you haven't paid us anything.

Some places don't allow these limits, so they may not all apply to you. Nothing in these terms limits rights you have under law that can't be waived.

Indemnity

If someone makes a claim against us because of emails you sent, content you added, or your breaking of these terms or the law, you agree to cover the reasonable costs of that claim.

Governing law

These terms are governed by the laws of the place where the developer who runs the service lives, without regard to its conflict-of-law rules. Before going to court, please contact us so we can try to resolve the problem.

Changes to these terms

If we change these terms, we update the date at the top. For important changes, we tell you by email or in the app before they apply. If you keep using the service after that, you accept the new terms.

Contact

Questions about these terms: support@99freight.com.